Fund Deposit/Withdrawal
Fund Deposit
Bank Transfer
| Bank Name | Bank of China (Hong Kong) Limited |
| Bank Code | 012 |
| Account Name | Max Online Limited |
| Branch Code & Account No. (HKD)* | 88420047392 |
| Branch Code & Account No. (USD) | 88420047402 |
| Bank Address (for International Wire Transfer) | Bank of China Tower, 1 Garden Road, Central, Hong Kong |
| SWIFT Code (for International Wire Transfer) | BKCHHKHHXXX |
*All HKD transfer amounts will be converted to USD based on the following rate: 7.85 HKD to 1 USD
After completing the transfer, please send us the deposit or acknowledgement receipt with your Max Online User ID and full name by email to cs@maxonline.io.
Important:
- Deposits are accepted in USD and HKD only.
- We cannot guarantee the exchange rates for bank wire deposits made in the currency denominations other than that of our bank account. Any such funds received shall be converted to US dollars based on the relevant bank exchange rates.
- In the event that we receive your funds during 09:00 - 16:00 HKT, your funds will be credited to your trading account within the same day. Funds received between 16:00 - 24:00, we will endeavour to process the transaction within the same business day. Any funds received after 00:00 - 09:00 will not be credited until the next business day.
- Cash or third party payments are not accepted. We only accept funds originating from a bank account held in your name, and third party funds will be rejected and returned to the originator (2% service charge will be deducted from the refund of 3rd party deposit). Please be aware that Max Online cannot guarantee the receipt or the return of such funds.
- To ensure that we credit the correct account, we may request a copy of your bank statement or card for verification purposes. If we fail to receive this, we will return the funds to the originator (with applicable bank charges deducted from the payment amount).
- Please make sure that all required information is valid and correct. If not, the transaction may be rejected, returned and/or delayed by the bank, with the possibility of charges being imposed. We accept no responsibility for any loss or damage as a result of rejection, return and/or delay. Any charges imposed by your bank, the intermediary bank or our banks may be deducted from the payment amount.
Client please login to the backend to handle other forms to fund deposits
Fund Withdrawal
Clients please login to the backend to handle related items
